Average Score (87 reviews):4.3

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

87 Ratings

4.3 Average

Models
Types of Survey
Filter by
  • Michelle D.11-10-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Everybody was super friendly and helpful. Great staff!! However the same issue of a pixelated center screen happened to me two days after getting a brand new screen installed. I called immediately and the lady I spoke to said that she would talk to Colby (great guy) on Monday. Hopefully we can get this all resolved. I love my car just disappointed that I keep having technical issues. It’s a brand new car and only has maybe 2,000 miles on it.

  • Steven C.10-30-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    I was taken care of. It's that simple. Good reception, good waiting room, quick and accurate work and honored all warrantees with no issues.

  • Stephen E.10-19-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    I have been waiting a back order for 5 months. Service department has problem with scheduling it shouldn’t take 4 hours to change oil and putting on scope to check engine is on…..

  • Maraijha P.10-13-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Michelle D.10-10-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Everybody was so very nice and friendly . Got me into my vehicle that day, and I absolutely love it!!

  • Jennifer N.10-05-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Tallan was fantastic to work with!

  • Patti J.10-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Always take good care of me and my vehicle