Average Score (90 reviews):4.4

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

90 Ratings

4.4 Average

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  • John H.09-23-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Your VW service manager got my car in fast and had me back on the road after my car would not start, but waiting on a response on the warranty for the battery they removed which was less that 3 years old.

  • Felicia A.09-16-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Colton D.09-09-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Great dealership, professional sales staff and all around great service

  • Tracey P.09-08-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Mary C.09-07-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The recall and problem were handled in a timely manner. The service advisor explained everything throughly. Thank you Herb Easley VW

  • Deborrah C.09-07-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Kimberly J.09-06-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Smooth simple service and I am so glad they offered Shuttle because I needed to get to work and I was picked up as well when my car was ready. Thank you for making the service appointment a stress-free experience!

  • Justin R.09-03-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service Department is not prompt on call backs or issues with recalls.

  • Michelle B.09-02-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Cathy O.08-25-2024

    TYPE:ServiceMODEL:TaosYEAR:2022