TYPE:ServiceMODEL:AtlasYEAR:2018
Employees were friendly and informative. And I appreciated the fact they did not try to push me into a decision or upsell me on things.
Average Score (90 reviews):4.4
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
Great service writer fixed properly and picked up clean and timely
TYPE:ServiceMODEL:TiguanYEAR:2024
I chose this rating for a few reasons. First, when I got home, my husband noticed that both my coolant and oil were on the low side. He made mentions of the coolant in the online appt. comment area and verbally to the advisor. He was promised that they were checked and filled, yet it is clear that they weren’t. A 10000 mile service was completed, upon which the Oil was changed, yet it was at the low end of the dip stick. This is not the first poor experience here and I have reached out to VOA before regarding this dealership.
TYPE:ServiceMODEL:TiguanYEAR:2018
Unaffordable
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2021
Herb Easley has always taken good care of my vehicles
05-02-2025
Thank you for your feedback. We look forward to servicing your in the future!
TYPE:ServiceMODEL:Golf GTIYEAR:2019
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Tallyn was awesome! He provided regular communication and explanation throughout the purschase process. We purchase vehicles every 3-4 years and this was one of the least stressful processes we've ever encountered.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Overall the staff is very friendly and professional. However, I made an appointment at 7:45am for an oil change and did not receive my vehicle back until 10am. Highly disappointed at the rate which it takes to do an oil change, especially being first in line and at that time of morning.
04-25-2025
We do apologize for the inconvenience. We strive to provide the best service possible.