TYPE:ServiceMODEL:AtlasYEAR:2023
CJ handled my VW with promptness and had it ready same day that afternoon he got the wires repaired & complied with the PODS recall
Average Score (90 reviews):4.4
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
06-26-2025
THANK YOU FOR YOUR RESPONSE
TYPE:SalesMODEL:Golf GTIYEAR:2024
Everyone was cheerful, helpful, and informative without being pushy and trying to talk me into a purchase.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2018
The Service consultant helping me was very courteous and helpful. I had an oil leak and did not know how serious it was. He indicated that the service folks said that the oil filter was leaking. A new filter was installed, oil topped off, and I was not charged anything for it. I was pleasantly surprised and thankful for HE's customer care.
06-09-2025
Thank you for the feedback...
TYPE:SalesMODEL:TiguanYEAR:2025
good people great service writers
TYPE:ServiceMODEL:TaosYEAR:2024
My cart now has a to much oil alarm and I can't get a local place to take care of it. The point system is still not fixed im missing 40,000 points if not more.
TYPE:ServiceMODEL:AtlasYEAR:2021
Service advisor is professional and responsive. Mechanics get car done as soon as possible.
05-30-2025
Thank you for the feedback!
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:TaosYEAR:2024
The service people were excellent. I would've preferred if they had been able to fix the issue, but they did the best they could.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
I had a positive experience working with John, the salesman. He was knowledgeable, respectful, and guided us through the entire process with professionalism. However, I was disappointed with the quality of the paint and interior protection service. It appeared to be completed with minimal attention to detail, which did not meet the same standard of care we received during the sales process.